Refund policy

Refund & Return Policy

Effective Date: July 17, 2026

At Feral Christians, a brand owned and operated by Wren Rae LLC, we strive to provide high-quality products and exceptional customer service. Please read our policy carefully before placing your order.

All Sales Are Final

Due to the nature of our products, all sales are final.

We do not offer refunds for any reason, including but not limited to:

  • Ordering the wrong size

  • Changing your mind

  • Ordering the wrong item

  • Shipping delays caused by the carrier

  • Accidental purchases

  • Color or screen display variations

Please review your order carefully before completing your purchase.

Returns

We do not accept returns for refunds.

If your return qualifies under the conditions below, it may be approved for store credit only.

Store credit never expires and can be used toward any future purchase on our website.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item

  • Photos of the packaging, if applicable

Once approved, we will issue store credit or, at our discretion, send a replacement item.

No cash or credit card refunds will be issued.

Return Eligibility

To qualify for store credit, items must:

  • Be unworn and unwashed

  • Be free of odors, pet hair, stains, makeup, or damage

  • Include original tags (if applicable)

  • Be returned in their original condition

Items that do not meet these requirements may be refused.

Non-Returnable Items

The following items cannot be returned or exchanged except in the case of a manufacturing defect:


  • Custom or personalized products

  • Sale or clearance items

  • Gift cards

  • Digital products or downloads

Shipping Costs

Original shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the error was caused by us.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Store Credit

Approved returns will receive a digital store credit.

Store credit:

  • Has no cash value

  • Cannot be redeemed for cash

  • Cannot be transferred to another customer

  • Never expires

Order Cancellations

Orders begin processing quickly to ensure fast production and shipping.

For this reason, orders cannot be canceled, changed, or modified once they have been placed.

Please verify your shipping address, size, color, and order details before submitting your purchase.

Lost or Stolen Packages

Once your order has been accepted by the shipping carrier, responsibility for delivery transfers to the carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

We are not responsible for lost, stolen, or misdelivered packages due to incorrect shipping information provided at checkout.

Contact Us

If you have any questions regarding this policy, please contact us.

Feral Christians
A Brand of Wren Rae LLC

Email: support@feralchristians.com

Website: www.feralchristians.com